FAQs/Terms & Conditions

Frequently Asked Questions/Terms & Conditions 

October 31 is the final date to register and to receive the discount.
Yes. 
Plan to arrive Sunday afternoon in time for the Welcome Reception at 3:00 p.m. Monday is a full day of business and education.

Salt Lake City will close out the Summit with a spectacular final evening event that you won’t want to miss!  Plan your departure flight for Thursday.
All sessions, events, and scheduled meals are included (Sunday and Tuesday evenings are open). There are, however, certain meals/meetings that are member category specific such as the Inbound Operator Breakfasts (Monday and Wednesday).
As the evening events and sightseeing tours are utilized for business purposes, IITA does not permit guest attendance.  Should a spouse be fully involved in the business, they may register as a Summit attendee.  If an attendee has special needs, please reach out to the IITA staff at Headquarters@Inboundtravel.org.
Sign-up information will be sent out in the fall.
If your dietary issues are indicated on your registration form, the caterer will be advised and you will be given tickets to present to your server at meals.
Yes. 
Yes.  A virtual first-timer session will be held in January.  Sign-up information will be sent out in advance.
Yes with the exception of the events hosted by Visit Salt Lake (Monday and Wednesday evenings and sightseeing tours).
No.  However, there will be a welcome reception prior to the start of the game. Attendees will be provided with suggested venues to watch the Super Bowl prior to arrival in Salt Lake.
You can reserve your hotel room the day registration opens. Please do not book your reservation outside of our block, as you cannot obtain the IITA rate of $179.00 per night.  The block will be open until January 17, 2025.
There will be a total of six one-hour “speed networking” sessions (three on Monday afternoon and three on Wednesday afternoon). Operators (Buyers) will be seated at numbered tables. Suppliers/DMOs (Sellers) are assigned to a Group (1, 2, or 3) and will participate in one session on both days for a total of 26 appointment periods.

Networking appointments will be distributed approximately one week prior to Summit. The schedule will identify the appointment date, time, and at what table number the Seller appointments will begin. Every five minutes, a tone will sound, and the Sellers will move to the adjacent table for the next appointment.
This will be determined based on attendance/ratio. If you are unable to meet with all Buyers/Sellers during the Networking Appointments, the Summit affords plenty of opportunities for networking during meals and events.
Buyers are permitted to have multiple participants/appointments. While Sellers are not permitted more than one schedule, they are allowed to split or share appointments between two people.  Another option is that two sellers from the same company may participate in the appointments together but must stay together during the sessions.
To be environmentally responsible, we discourage paper distribution aside from business cards. Prior to Summit, all Power Hour registrants will be asked to submit a Profile Form/One-pager and any other materials (brochures/fliers) desired for electronic distribution. These materials will be included in the Summit e-Navigator, and Buyers will also be provided a copy via a flash drive distributed at registration. Tablets/laptops are allowed.
In lieu of appointments, this category of membership is provided with a table, chairs, and signage Sunday through Wednesday in a high-traffic area (registration foyer). Pop-up displays are permitted.
Send an email to headquarters@inboundtravel.org, preferably before Summit, so the correct credentials are available at registration.  
In the unfortunate event you find you need to cancel your registration, please notify IITA in writing via e-mail at headquarters@inboundtravel.org. Refunds will be processed according to the following schedule:
  • By October 31: Cancellations received in writing by October 31 will qualify for a full refund less a 25% cancellation fee.
  • November 1 - December 14: Cancellations received in writing between these dates will qualify for a refund less a 50% cancellation fee.
  • December 15 and after: Cancellations made after December 15 are not eligible for a refund. 

Terms & Conditions

Full payment of the registration fee must be made within 30 days of registration or prior to Summit 2025 if registering less than 30 days out. In order to receive the Early Bird rate, full payment is due by October 31. The conference fee does not include travel expenses or accommodations.

Attendance and participation at the IITA Summit are limited to registered attendees who are 18 years of age or older.

Current IITA membership is required to qualify for Summit member rates.
Substitutions from the same company for paid registrants can be made by submitting a written request to headquarters@inboundtravel.org. Substitutions can also be made on-site by presenting a letter on company letterhead detailing the substitution. No substitutions or transfers may be made from one company to another.

Membership Dues Credit:
For those Inbound Operators who attend the 2025 IITA Summit and meet the criteria below, the $250 Summit registration fee will be applied to their next year's dues (July 1, 2025 to June 30, 2026). Member Companies sending multiple delegates are eligible to receive only one rebate per company.

To be eligible for the IITA FY26 Membership Dues Credit Program, Member Inbound Operators must register and pay for registration prior to the Summit and must meet the following requirements:

 – Complete profile information by January 15, 2025 (that is, update profile within the company's member record).

– Participate in the Inbound Operator Forum during Summit

– Participate in all Power Hour Networking appointments.

By registering for the Summit, you acknowledge and agree that all content and materials made available by the International Inbound Travel Association (“IITA”) at IITA’s events or in IITA’s literary or digital works are protected by copyrights, trademarks, service marks, trade secrets, or other proprietary rights and laws. Except as expressly authorized by IITA, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content. Reproduction, copying, creation of derivative works, or redistribution for commercial purposes of any materials or design elements of IITA’s intellectual property is strictly prohibited without the express written permission of IITA. Permission is granted at IITA’s sole discretion.

By attending the IITA Summit, you consent that your likeness, captured by photo or video, can be used by IITA for promotional purposes in print, video and online. If you do not want your image used in this manner, you must notify IITA headquarters in writing via e-mail at headquarters@inboundtravel.org, before Feb. 7, 2025.
Sale or public display of any merchandise or products at any location other than that which has been specifically permitted by IITA is prohibited. Violators will be subject to cancellation of their room reservations and revocation of their Summit participation. This policy will be strictly enforced against violators by both the hotel and IITA.
IITA recognizes all state and federal Anti-Trust laws.
IITA shall not be liable for any failure to perform or any delay in performing its obligations if the failure or delay is due directly or indirectly to any cause beyond the reasonable control of the Association, its employees, agents or representatives which shall include, but is not limited to, the following Acts of God: fire, flood, explosion, accident, civil disturbance or emergency or periods of armed conflict.
  
Individual and the employee delegates of individual agree to the fullest extent permitted by applicable law to release and waive claims against IITA and the officers, directors, employees, and agents of IITA and to discharge them from any losses, obligations, costs, and expenses arising from or due to personal injuries or loss of property of the individual and its employee delegate while individual or its employee delegate is in attendance at the Convention or traveling to or from the Convention, whether or not caused or contributed to, by, or related to any fault or negligence of IITA, its officers, directors, employees or agents, except as to acts or omissions caused by the intentional, willful, or gross and reckless conduct of IITA and/or its employees acting within the scope of their employment with IITA.